FAQ

Question: What does The Warehouse do to ensure the rental equipment I receive on my job is up to our standards?

Answer: Our rental equipment goes through an 80 point inspection following return. This extensive QC process not only ensures equipment operations but also equipment appearance.

Question: Why do orders that I requested from The Warehouse get delivered by a 3rd party vendor?

Answer: The Warehouse has established national account with our top trade partners. This allows The Warehouse to sell and rent at a competitive rate through our discount structures while still maintaining our core values.

Question: How can I get a better understanding on pricing before we purchase/rent equipment?

Answer: All inquiries will be followed up with a formal quote to the Superintendent and Project Manager.

Question: How can I be expected to use The Warehouse when I can't get anyone to get back with me?

Answer: The Warehouse guarantees that you will receive an initial response within 1 hour of your request.